SuperPaddleHoops Support
Welcome to SuperPaddleHoops support! Find answers to common questions and learn how to master the game.
How to Play
SuperPaddleHoops is an addictive basketball game where you bounce a ball off your paddle to score baskets and level up!
🎯 Basic Controls
Swipe left or right to move your paddle. Keep the ball bouncing and guide it into the basket to score!
⬆️ Paddle Pump
Swipe up when the ball hits your paddle to add extra bounce height. Perfect for reaching high baskets!
⬇️ Paddle Damping
Swipe down when the ball hits to reduce bounce energy. Use it to control wild bounces!
🌀 Spin Control
Fast horizontal paddle movements add spin to the ball, giving you more control over its trajectory.
Frequently Asked Questions
Q: How do I level up?
A: Score baskets to level up! Each basket advances you to the next level, making the game progressively more challenging.
Q: Why does my paddle get smaller?
A: If you don't score a basket within 10 bounces, your paddle shrinks. Keep scoring to maintain full paddle size! The paddle resets to full size every 10 levels.
Q: What are Paddle Pump and Paddle Damping?
A: These are advanced techniques for controlling the ball:
- Paddle Pump (swipe up): Adds extra bounce when the ball hits, making it jump higher
- Paddle Damping (swipe down): Reduces bounce energy when the ball hits, giving you more control
- Spin Control (fast horizontal swipes): Adds spin to the ball for better trajectory control
Master these techniques to reach higher levels!
Q: How does scoring work?
A: Each basket you score earns you points and advances you to the next level. Your high score is automatically saved and synced to Game Center leaderboards.
Q: What happens to the obstacles/patterns at the top?
A: The sawtooth patterns at the top move and change as you progress through levels, creating different challenges. They're designed to test your ball control skills!
Q: Does my game progress get saved automatically?
A: Yes! Your high score and settings are automatically saved locally on your device. Your scores are also synced to Game Center if you're signed in.
Q: How do I turn off sound or haptics?
A: Tap the Settings button on the home screen to access:
- 🔊 Sound Effects - Toggle game sounds on/off
- 📳 Haptics - Toggle vibration feedback on/off
Your preferences are saved automatically.
Q: Can I compete with friends?
A: Yes! SuperPaddleHoops integrates with Game Center. Sign in to Game Center to access leaderboards and compete with players worldwide. Your high scores are automatically submitted.
Q: How do I remove ads?
A: You can purchase the "Remove Ads" option from the Settings screen. This is a one-time purchase that permanently removes all advertisements from the game. The purchase is linked to your Apple ID and can be restored on other devices using the "Restore Purchases" button.
Q: What is the Tip Jar?
A: The Tip Jar lets you support the development of SuperPaddleHoops with optional tips. These are completely optional and help us continue improving the game!
Q: I made a purchase but ads are still showing. What should I do?
A: Try these steps:
- Force close the app completely and restart it
- Go to Settings and tap "Restore Purchases"
- Make sure you're signed into the same Apple ID used for the purchase
- Restart your device if the issue persists
- If still not working, contact support (see below)
Q: The app crashes or freezes. What should I do?
A: Try these troubleshooting steps:
- Force close the app and restart it
- Restart your device
- Check for app updates in the App Store
- Ensure your iOS is up to date
- If issues persist, contact support (see below)
Q: Why are system gestures interfering with my gameplay?
A: If swiping down accidentally triggers Control Center or other iOS gestures, you can disable these in your device settings:
- Settings → Accessibility → Touch → Reachability (turn OFF)
- Note: SuperPaddleHoops already minimizes system gesture conflicts, but iOS requires some gestures to remain accessible
Tips for Success
- Master the timing: Watch the ball's trajectory and position your paddle early
- Use paddle pump strategically: Swipe up just as the ball hits to reach high baskets
- Control wild bounces: Use paddle damping (swipe down) to tame unpredictable bounces
- Add spin for precision: Fast horizontal swipes add spin for better ball control
- Watch the bounce counter: Keep scoring within 10 bounces to maintain full paddle size
- Plan ahead: Look at the basket position and plan your bounce trajectory
Feature Requests & Feedback
We love hearing from our players! If you have ideas for new features, gameplay improvements, or general feedback, please reach out using the contact information below.
Report a Bug
If you encounter a bug or technical issue, please include:
- Device model and iOS version
- App version
- Description of the issue and steps to reproduce it
- Screenshots or screen recordings if applicable
Additional Resources
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